Quotation Process, Terms and Shipping
Quotation
Most bullet resistant systems are "custom designed" and require a special quotation process. Protective Structures is not a catalogue house and we do not carry "stock systems" for retail purchase.
Your bullet resistant system will get the time and consideration it deserves. Protective Structures quotes each job individually and we will provide you with a complete set of drawings detailing the scope of work. Please send or email your plans and specifications or call and tell us your requirements.
Terms
Once the final drawings have been approved, our terms are generally 50% down and 50% upon shipment (unless otherwise negotiated). We offer a 2% discount for payment in full upon signing a contract (except when purchasing by credit card). Other terms, including Net 30, are negotiable.
PSL honors most major credit cards. There is a 1% surcharge for credit card purchases when paying in full upon signing of contract or a 3% surcharge when making payments.
All bullet resistant systems require signed drawings prior to fabrication. Any promised delivery times are contingent on signing of submittal drawings.
Breaking of contract prior to fabrication requires a 20% restocking fee and will be billed to purchaser. Once fabrication has begun, purchaser is liable for entire contract.
Shipping
Protective Structures will ship materials to job site as negotiated in contract. If the purchase or contract is "materials only," or there is no representative of Protective Structures to receive shipment, damages must be noted and reported at the time materials are delivered. Protective Structures will attempt to recover damages occured during shipping. However, any unreported damages are sole responsibility of the purchaser.
Unless otherwise negotiated, Protective Structures will ship "curbside" delivery only. Any additional costs of delivering materials to specific work areas are at the expense of buyer and will be billed accordingly.
Protective Structures would like to thank you for visiting our website. We urge you to visit often and to call us with any questions.